Terms and conditions


Terms and conditions

Reservations

Bookings run from 3pm on the Friday to 11am of the following week, unless agreed in advance at the time of booking. Short breaks for 3 nights run from Friday to Monday and 4 night breaks run from Monday to Friday. For short breaks the 3pm arrival and 11am departure times also apply.


The charts give an indication of availability however they may not always be totally up to date. Please email or telephone and we can confirm what dates are available. Once a reservation is made we will hold it for 5 days for us to receive a non-refundable reservation deposit of £100. This deposit can be paid by cheque or by direct transfer to our bank account, details of which will be given at the time of booking. Once received we will forward to you booking confirmation. If the deposit is not received within the 5 days after the reservation is made we will make those dates available to others to book and we can not guarantee those dates to you.


Bookings for groups

We do not accept bookings from single sex hen or stag groups.


Pricing and payment

The outstanding balance (which we will confirm with you on reservation), including a security deposit is then payable no later than 6 weeks before arrival. If the reservation is made less than 6 weeks prior to the dates then full payment is required within the 5 days.


Payments can be made by cheque or bank transfer. Payments by cheque will only be accepted if received no later than 10 working days before arrival date. Once received we will confirm receipt to you and forward lodge key collection details and the code for the gate for site access.


Non payment of the outstanding balance in the agreed time could mean that you loose the booking and deposit.


Security Deposit

A returnable security deposit of £75 is required with the remaining balance. This will be returned, less any deduction for damage, by cheque within 7 days after departure. We will also communicate with you details of any deductions.


Cancellation

In the event that you cancel after we receive your booking deposit, but before the balance of your stay has been paid, you will forfeit the booking deposit. Where payment has been made in full we will attempt to re-let the lodge and if successful we will return any balance paid by you. If it does not prove possible to re-let we regret that monies already paid by you cannot be refunded. We recommend that you take out appropriate holiday cancellation insurance to protect yourself.


In the unlikely event that we have to cancel your booking all monies will be refunded.


Use of property

The number of persons occupying the lodge must not exceed the maximum number as booked and the property and surrounding areas are for their use exclusively. The property can only be used for personal and domestic purposes. We reserve the right to refuse entry or evict if these conditions are not observed.


Dogs

Dogs are not allowed in the lodge


Cleaning

The lodge is cleaned thoroughly between lets however please make sure that you leave the accommodation in a clean and tidy condition at the end of your stay. Cleaning materials are provided.


Smoking

The Lodge is a totally non-smoking property


Liability

The hirer takes responsibility, including responsibility for any other persons accompanying them, for any loss injury or damage suffered by the hirer or those accompanying them while in and around the Lodge, except where such loss injury or damage is directly due to the acts or omissions of the owners.


The hirer agrees to keep the Lodge and all the furniture, fixtures, fitting and effects in or on the accommodation in the same state of repair as as at the start of the let and undertakes to make good any damage breakage or loss during the let. The hirer undertakes to ensure that the Lodge is securely locked overnight and when left unoccupied during your stay.


If, for any reason the lodge is not available on the date booked we will communicate this to you as soon as possible and will refund all monies paid by the hirer. However the owners shall not be liable for any loss, expense or inconvenience resulting from such unavailability and the hirer will have no claim against the owners.



Beautiful

accommodation

in the Royal

Forest of Dean


Private

secure  site


Perfect

holiday base


Immaculately

furnished


For families

of up to 5*


Phone Rich on

01952 200873 or 07870809528


After 7pm

phone Sue on

01594 544670 or 07523022194

Squirrel Lodge

Forest of Dean Holiday Home